Know the Customers You Have Sold to in The Neighborhood

We just got out here. What’s really cool, is they got a build going on right there where that white truck’s at. So, super important. Always knock around your build and keep that momentum. What are we learning on this? What are we pitching them? What customers have you sold around here? Do you know? Well, we are doing the roof over on the next house. Tom Davis, Thomas Davis. And we just, we signed them up right next door. See that is an important state to know, you know what I’m saying? I would screw this door up if I did not know that information. Knowing that data is so crucial. I would pitch this way different, because I know Mike and Christine next door.

Show Them What is on Their Roof

What is they say- “My husband already told the other guys not, right now.” I would respond with something similar to this- “So, that’s actually why we’re back. A lot of people like, there’s a team that came through here, passing out the flyers and stuff like that. Just kind letting everybody know what’s gonna be going on. There’s basically three phases that’s happening over the next probably year or so of construction projects. So they’re actually, if you listen closely, listen, do that. They’re shingling and the neighbors across the street. We can just hop up on your roof and check out what is going on. We would take picture to show you so we can kinda see what’s going on up on your roof together and talk about it.” If there’s something to show them, you are better able to get the sale. You will be solving their problem. You show them exactly what is up on their roof. You tell them, we’ll do that and then we’ll drop down and show you what it looks like. This will allow them to see that they actually have a problem. How many people know what their roof looks like? 

Be a Problem Solver

So our job is to help the client on a few things. Point out the different shingles to them and explain what everything is. Everyday homeowners do not know all about their roof. Show them and say, see how those ones are a little different looking shingles? They’re called an architectural shingle. So, we’re actually like work as like more of the insurance company, more so than just the meat company. Um, because what happens a lot of roofers and stuff come by here and they just try to sell you on a new roof. Um, you know, problem. Right? So our job is what it is. Is we just maximize the account. They’re able to get from your insurance policy and the provider right by kind of our insurance specialty. Awesome. Let them know that they won’t submit anything until you guys are ready. But show them how certain things on their roof could be a potential problem and show them how you have the answer to their problem.

Set up Documentation for When They Are Ready

No, basically what we’re gonna do is just make sure that we have the documentation set up so that when this customer is ready, you can be like, hey, let’s do this thing. You will already have all the information. This report will basically turn into your intro paper work. You will be all set with all the information you need when they want to get started on their roof. This also allows this customer to assume that at some point in time, you will fix their roof. They are counting on you. So, if I’m the PA in this situation, I’m going to then hop up there. I’m gonna then holy crap. Like we gotta do something now. It’s just a matter weeks. This is like water rainstorm. 

Hopefully we were able to give you some insight on how you can level up your roofing sales game. We created the D2D University for the sole purpose of teaching other sales reps in the door to door industry how to sell without being sketchy. Everything we teach comes down to technique. This like we listed in this blog, like where you show them what their roof really looks like and what kind of upkeep their roof needs. This is not a slimy salesman technique. These are true door to door sales tactics that the professional door to door salesmen use. Don’t let yourself down, reach out to use so we can give you more input on how to up your sales game, but it a professional way. Check out our D2D University, schedule a demo, message us. We are here to help and we would love to hear from you and hear what you are wanting some extra input on.

 

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