Inside vs Outside Sales: The Ultimate Showdown! 🥊

By The D2D Experts

3 Min Read

Last Updated: September 22, 2023
Comparison between Inside Sales Representative at a desk and Outside Sales Representative in the field.

Are you feeling overwhelmed when deciding between inside and outside sales?

Which one truly shines brighter is an age-old debate in the sales fraternity. 

But the path you choose as a sales professional depends entirely on your skills and abilities.

Let’s make it easier for you to decide by the end of this piece.

The final call? That’s all yours!

Want to watch a seasoned pro talk on the topic in detail? Mark Smith, a renowned figure in the D2D sales world, discussed outside vs inside sales in a podcast with San Taggart.

 

Check out what he had to say here: 

Inside Sales: The Digital Dynamo 

Inside sales? Think of it as the modern-day warrior of the sales world. These champs connect with customers remotely, using all the digital tools. 

From web conferencing and emails to social media, they’re all about that online hustle. Remember the days when phones were the primary tool for inside sales? Oh, how times have changed! It’s all about SEO, ads, and digital campaigns that grab attention and drive action.

Outside Sales: The Field Force 🚗

What does outside sales mean?

Let’s talk about the OGs of sales – the outside salespeople.

These folks are hitting the pavement, traveling near and far to build those invaluable face-to-face connections. But here’s a twist: after sealing the deal, they might switch gears and use inside sales techniques to keep the relationship going. It’s all about versatility, baby!

The Magic of Face-to-Face Sales 

Now, we at D2D Experts have a soft spot for field sales. Why? Because nothing beats the power of a face-to-face interaction. Face-to-face meetings have a success rate that’s a whopping 34 times higher than just shooting over an email. 

Impact of Virtual Reality (VR) and Augmented Reality (AR) in Sales Presentations

A New Dimension to Sales: Virtual Reality (VR) and Augmented Reality (AR) are no longer just buzzwords, especially when it comes to product demonstrations and immersive presentations.

Inside Sales with a Twist: Imagine conducting a virtual meeting with a prospect. Instead of just talking over slides, you can use VR to give the prospect a virtual “tour” of a product, facility, or real estate property.

This immersive experience can make remote sales pitches much more engaging and impactful.

Outside Sales Gets Augmented: AR can be a game-changer for outside sales reps. While meeting a prospect in person, they can use AR tools to overlay additional information, videos, or 3D models over physical products.

This can be particularly useful for complex products or machinery, where a visual demonstration can simplify explanations.

Inside vs Outside Sales: The Ultimate Showdown: Which One’s Better? 

Let’s get to the juicy part by comparing inside vs outside sales.

Game Changer Inside Sales Squad Outside Sales Squad
The Playbook Dialling in from the comfort of an office or home, making connections through calls, emails, and online demos. Hitting the streets, meeting face-to-face, and sealing deals in real time. Think trade shows, coffee shop meetings, and yes, good ol’ door knocking!
Daily Drills Building virtual rapport with potential clients while playing matchmaker by linking clients with the perfect product/service.
  • Building trust, one handshake at a time 
  • Scouting for fresh leads and opportunities 
  • Owning their sales territory like a boss 
Communication Play The phone’s their best friend and emails? Their secret weapon. It’s all about that face-to-face magic.
Training Camp Sharpening negotiation skills with courses like “Introduction to Negotiation” from Yale. Elevating their “closing” game with industry-specific courses from D2DU
Skills 
  • Understanding customer needs and pain points
  • Matching those needs with company offerings 
  • Being resilient, creative, and resourceful 
  • Active listening and top-notch info-gathering
  • Establishing product credibility – Rocking those interpersonal skills
  •  Traveling and embracing new adventures 
  • Organizing like a pro and managing time efficiently
  • Tech-savviness for managing sales pipelines, presentations, and demos

Choosing Between Inside and Outside Sales? Get the Ultimate Insight at D2DCon 7!

While we’re on the topic of inside vs. outside sales, there’s no better place to get first-hand insights than D2DCon. If you’re still unsure which sales approach suits you best, attending D2DCon 7 might just be what you need.
D2DCon7 Main Stage Speakers
At the upcoming D2DCon, you will hear from seasoned professionals on both sides of the sales spectrum.
You will also get to participate in interactive workshops, network with industry leaders, and learn the latest sales trends and strategies.
So, as you weigh the pros and cons of inside and outside sales, why not get a leg up by attending the biggest sales event of the year?

A lethal combination

While inside and outside sales have perks, we at D2D Experts are all about blending them. It’s like having the best of both worlds!

And if you’re looking to level up your direct sales game, give D2DU a whirl. 

They have fantastic courses from industry bigwigs to help you crush those quotas.

the d2d experts blog

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