Running a business involves juggling countless responsibilities, from day-to-day operations to strategic planning.
This makes delegation a superpower for business owners, allowing them to scale their operations, reclaim their time, and achieve unprecedented growth. But how can you quantify the efficiency delegation brings to your business? Angela Schroeder, founder of Unique Genius, shared her transformative strategies for achieving efficiency through delegation in a recent podcast and how to delegate as a business owner looking to boost efficiency and sales.
Angela helped a client grow revenue from $350,000 to $2.4 million in under a year while scaling their team from 19 to 100 employees, a 582% increase in efficiency.
Episode Highlights
If you’re struggling to delegate or make the most of a virtual assistant, this episode is packed with numbers and data-driven strategies to help business owners like you achieve efficiency.
1. Understand the Power of Delegation
According to Angela Schroeder, the cost savings of hiring a virtual assistant (VA) can be substantial. Hiring a VA costs up to 78% less than a full-time, in-office employee while providing the same level of professionalism. For instance, Angela’s virtual assistant team helps businesses in industries like roofing and pest control maintain customer satisfaction with consistent client touchpoints—at a fraction of the cost.
Delegation is more than a productivity tool; it’s a cornerstone of business growth. Angela Schroeder emphasizes that delegation allows you to focus on what truly matters—your “Unique Genius.”
This concept highlights three core elements:
- Strengths: What are you naturally good at?
- Energizers: What tasks bring you joy and motivation?
- Vision Alignment: What aligns with your long-term mission?
By identifying tasks that don’t fit these criteria, you can strategically delegate or automate them to free up time for higher-value activities.
Key Metric: Businesses that effectively delegate tasks see a 33% boost in productivity, enabling owners to focus on revenue-generating activities.
By strategically delegating, Angela’s clients have achieved transformative growth:
- $350,000 to $2.4 million in revenue in under a year.
- Scaling from 19 to 100 employees in just months.
- Increasing appointments from 100 per week to over 350 per week.
These numbers underscore the power of delegation when paired with the right systems.
2. Start with a Data-Driven Delegation Plan
Effective delegation begins with identifying which tasks to delegate, automate, or delete. Angela’s “Unique Genius Exercise” simplifies this process:
- Track Your Activities: Record every task you handle for a week, whether personal or professional.
- Rate Tasks: Use a 1-to-10 scale to assess:
- How much energy is the task, give or take?
- Whether the task aligns with your strengths and vision.
- Filter Tasks: Highlight tasks that:
- Only you can do.
- You excel at and enjoy.
- Directly move your business toward its goals.
Angela’s clients, particularly in the home services industry, often discover that 30–40% of their daily tasks can be delegated or automated. This data-driven approach ensures business owners focus on high-value activities while their teams handle routine operations.
3. Build Systems for Consistency
Consistency is critical to retaining clients. Angela notes that businesses with clear systems outperform competitors by up to 20% because they deliver reliable customer experiences. For example:
- Aptive Pest Control: Their automated text reminders and real-time updates keep clients informed, creating trust even if customers can’t evaluate the pest control service.
- Schroeder’s VA teams ensure consistent client engagement by handling follow-ups, scheduling, and CRM management.
Steps to Implement Systems:
- Document Processes: Angela’s VAs often create SOPs (Standard Operating Procedures) for client businesses, detailing every step of key processes.
- Automate Repetitive Tasks: Tools like CRM and scheduling software handle routine functions, reducing manual errors.
- Train for Consistency: Teams trained in the company’s core values and client expectations ensure every interaction meets the business’s standards.
4. Leverage the Right Talent
Angela’s Unique Genius model matches businesses with VAs who align with their needs. Unlike traditional VAs, these professionals:
- Are fully trained in relevant industry CRMs.
- Understand the nuances of customer service in sectors like roofing and pest control.
- Score above 90% on integrator tests, ensuring they can manage projects and hold business owners accountable.
Data That Matters:
- Schroeder’s team ensures 90%+ satisfaction among clients by providing career-driven VAs who stay loyal and motivated.
- Turnover among her VAs is less than 5%, thanks to a robust culture and competitive compensation.
5. Focus on ROI with Delegation
One of the most compelling reasons to delegate is the immediate return on investment. Angela’s clients report measurable improvements within weeks:
- Increased customer satisfaction from consistent communication.
- Higher productivity as owners regain time to focus on their strengths.
- Improved cash flow through more efficient operations.
Angela’s insights also highlight the importance of finding tasks directly impacting growth. For example:
- Outbound calls and appointment setting: Businesses with dedicated VAs for these tasks saw a 50% increase in booked appointments in just 3 months.
- Customer service follow-ups: Regular touchpoints reduced customer churn by 15–20%.
6. Empower Your Team with Clear Goals
Data shows that empowered employees are 23% more productive than micromanaged ones. Angela’s approach ensures her VAs act as true partners, not just task-doers:
- Goal Alignment: VAs align their daily tasks with the business owner’s long-term vision.
- Autonomy: Angela’s team trains VAs to take initiative, such as suggesting new customer engagement strategies.
- Accountability: Tools like project management software keep everyone on track, ensuring measurable outcomes.
7. Lead with Vision
At the heart of a successful delegation is a clear vision. Angela emphasizes that business owners with a defined mission and purpose are 2.4x more likely to achieve their goals. Her framework helps owners identify their “why” through exercises that:
- Define moments of high energy and motivation.
- Highlight core values and long-term aspirations.
- Translate those insights into actionable goals.
Angela’s clients use this vision to guide every decision, from hiring to daily operations, ensuring their businesses grow aligned with their personal and professional priorities.
Conclusion: Delegation as a Growth Engine
Angela Schroeder’s success story is a testament to the transformative power of delegation. Businesses can scale efficiently by leveraging tools, systems, and talented VAs while maintaining consistent customer experiences. If you’re ready to take the next step in reclaiming your time and scaling your business, start with these data-driven strategies:
- Track your tasks and filter out low-value activities.
- Build systems for consistent operations.
- Hire strategically, focusing on ROI and alignment with your vision.
- Empower your team with the tools and autonomy they need to succeed.
As Angela says: “When you align your strengths, energy, and vision, your business becomes a thriving ecosystem where everyone wins.” Start delegating today and watch your efficiency soar.
Powerful Quotes from Angela Schroeder:
“Your unique genius is where your strengths, passion, and vision align.”
“You don’t have to do it all—delegate what drains you so you can focus on what fuels you.”
Why You Should Tune In
This episode is a must-listen for entrepreneurs ready to break free from the overwhelm of doing it all. Angela’s expertise in pairing business owners with virtual assistants has transformed countless businesses, and her insights will inspire you to step into your unique genius.
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Watch the Full Episode Here or Listen Now on your favorite platform!
JP Arlie is a seasoned professional with a remarkable 30-year career in the direct sales industry. He has achieved significant milestones, leading organizations responsible for over 300,000 in-home sales transactions and recruiting more than 40,000 sales representatives.
JP’s versatile journey in the direct sales field has seen him take on various roles, from business owner to Vice President in a publicly traded company. One of JP’s core values is his commitment to positively impact the lives of others and change the course of history. Additionally, JP serves as an esteemed Executive Education Coach at Harvard Business School’s Program for Leadership Development.
JP Arlie specializes in vital areas, including recruiting and retention strategies through effective systems and processes. His insights have proven instrumental in helping businesses of all sizes build and maintain high-performing sales teams. Furthermore, he excels in guiding organizations through the process of meaningful organizational change.
